Terms and Conditions
By using our website and purchasing our products, you agree to the terms outlined in this section. These terms cover the use of our website, intellectual property rights, and the process of purchasing, shipping, returns, and refunds. Please review our full terms for more details.
Warranty
This limited warranty covers defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase. DICAMEDCARE guarantees that all Medcare Disposable products will be free from manufacturing defects and will perform as intended when used according to the provided instructions.
What This Warranty Covers
- Manufacturing defects in materials or workmanship.
- Defective or damaged products upon arrival.
What This Warranty Does Not Cover:
- Normal wear and tear, misuse, or improper handling.
- Damage caused by accidents, improper storage, or exposure to extreme conditions.
- Product deterioration due to prolonged exposure to liquids beyond recommended use.
Warranty Claim Process:
To file a claim, please contact DICAMEDCARE customer service at:
📧 Email: sales@dicamedcare.com
📞 Phone: 551-430-0066
Please provide proof of purchase, product details, and a description of the issue. If your claim is approved, we will either replace the product or provide a refund at our discretion.